Why I stopped using Skype
Skype’s new TV adverts can’t hid the fact the some aspects of their service are pretty shoddy. Â As a man who like to do things cheaply, when I have been using skype-In to run my business phones. Â This seemed like a pretty good solution to me, much cheaper than installing a conventional phone line.
The problem has been that the quality of the incoming calls has been shocking. Â Just about every caller would comment on the poor quality of the line. Â Other problems include:
- If you have more than one skype-in number it is impossible to tell which one is calling you
- It is not possible to turn off a skype in number without turning off the whole of skype
I have started using voipfone.co.uk which is much better and actually cheaper.
I recently emailed Skype twice to get them to cancel my numbers but have received no reply despite the usual ‘we will reply within 48 hours’ autoreply. Â Could it be that the customer service ethos of eBay has rubbed off on them?
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