Comments on: Online Reputation Services Considered http://www.trevorginn.com/online-reputation-services-considered/ Thu, 19 Jan 2012 17:55:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: HK0 http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-67928 HK0 Mon, 17 Oct 2011 17:44:00 +0000 http://www.trevorginn.com/?p=475#comment-67928 You left out an important aspect: the freedom and accuracy of reviews. I asked Ekomi to post a (neutral, 3*) review after I cancelled my transaction.  They said that since I didn't have a transaction, I would have to send my review to the merchant for approval! Ekomi is clearly filtering reviews for the benefit of its merchant-customers, which I call B.S.  You left out an important aspect: the freedom and accuracy of reviews.

I asked Ekomi to post a (neutral, 3*) review after I cancelled my transaction.  They said that since I didn’t have a transaction, I would have to send my review to the merchant for approval!
Ekomi is clearly filtering reviews for the benefit of its merchant-customers, which I call B.S. 

]]> By: Anonymous http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-67913 Anonymous Sun, 02 Oct 2011 13:44:00 +0000 http://www.trevorginn.com/?p=475#comment-67913 eKomi is an awful company. The deliberately delete negative reviews about their clients. If you look at their website, they're only really interested in improving their clients' reputations, with no interest in providing consumers with objective information. "Protecting against negative reviews" is one of their major selling points. If you see a retailer that uses eKomi, go to Google and find reviews that were posted about them via other websites. You'll often find overwhelming negative reviews, because the retailer you're looking up purchased an eKomi license to hide how bad they are. eKomi is an awful company. The deliberately delete negative reviews about their clients. If you look at their website, they’re only really interested in improving their clients’ reputations, with no interest in providing consumers with objective information. “Protecting against negative reviews” is one of their major selling points.

If you see a retailer that uses eKomi, go to Google and find reviews that were posted about them via other websites. You’ll often find overwhelming negative reviews, because the retailer you’re looking up purchased an eKomi license to hide how bad they are.

]]> By: eKomiUK http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-67803 eKomiUK Thu, 27 Jan 2011 03:15:05 +0000 http://www.trevorginn.com/?p=475#comment-67803 Could you please update eKomi that all reviews are now integrated into Google Shopping and Google Adwords?<br>If you write about eKomi then please update the information from time to time..<br><br><br>Thanks Could you please update eKomi that all reviews are now integrated into Google Shopping and Google Adwords?
If you write about eKomi then please update the information from time to time..

Thanks

]]> By: Online Reputation Management http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-67767 Online Reputation Management Wed, 18 Aug 2010 10:39:46 +0000 http://www.trevorginn.com/?p=475#comment-67767 Thanks for sharing. Though they might be missing something, i do agree that this kind of system is really needed nowadays by every business around. Thanks for sharing. Though they might be missing something, i do agree that this kind of system is really needed nowadays by every business around.

]]> By: Paul from Niggle http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-67121 Paul from Niggle Fri, 05 Jun 2009 17:16:47 +0000 http://www.trevorginn.com/?p=475#comment-67121 And thanks for our mention too! To clarify, Niggle is a tool used by businesses to open private, anonymous conversations with customers, normally from the business premises themselves via text message or the mobile web. We are not a public service at all and are very much about protecting business reputations by capturing and dealing with customer feedback in real time before it has a chance to hit public review sites. Nice work :) And thanks for our mention too!

To clarify, Niggle is a tool used by businesses to open private, anonymous conversations with customers, normally from the business premises themselves via text message or the mobile web. We are not a public service at all and are very much about protecting business reputations by capturing and dealing with customer feedback in real time before it has a chance to hit public review sites.

Nice work :)

]]> By: Will http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-66971 Will Thu, 23 Apr 2009 13:38:50 +0000 http://www.trevorginn.com/?p=475#comment-66971 Thanks for mentioning us . Great summary of the market. We are currently developing a new version of the site, which takes some of the points you make. Will from Plebble Thanks for mentioning us . Great summary of the market. We are currently developing a new version of the site, which takes some of the points you make.

Will from Plebble

]]> By: Andrew http://www.trevorginn.com/online-reputation-services-considered/comment-page-1/#comment-66970 Andrew Thu, 23 Apr 2009 09:22:16 +0000 http://www.trevorginn.com/?p=475#comment-66970 Hi Trevor, Also - have a look at http://www.trustpilot.co.uk which aggregates reviews from different shopping sites as well as allowing customers to leave their own reviews directly on the site. Hi Trevor,

Also – have a look at http://www.trustpilot.co.uk which aggregates reviews from different shopping sites as well as allowing customers to leave their own reviews directly on the site.

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