eBay Feedback 2.0
so what is Feedback 2.0 and what do I think of it
What is it?
The major changes are as follows
- Detailed Seller Ratings allow buyers to rate transactions based on item description, communication, delivery time, and postage & packaging charges.
- Item title and price. The item title and item price to the new Feedback Profile page, just below the Feedback comment and User ID. This information will remain available for 90 days.
What do I think of it?I am broadly in support of the proposed feedback system. The old system was a pretty blunt instrument, very much all or nothing. This new system should add granularity to the system, rewarding really good service. It should also allow buyers to see who offers a poor service in a particular area.
I do however worry that this is all going to get a bit complicated and that nobody will bother to complete the new metrics.