Archive for the ‘E-commerce’ Category

Cool Iris and Visual Search – am I missing the point

Sunday, January 11th, 2009

I have been looking into visual search recently, and I have been disappointed with what I have found.  The observer last Sunday talked about some sites to watch, one of which was Cooliris.  This site offers a new cinematic way to discover the web, by browsing through the web’s images.

Perhaps I am behind the times but I thought it was rather useless.  Yes, you can browse images, but these images are separate from the context of their pages and I am not sure how, therefore this helps people do anything more than flick through images, like Google images search but without the context.

A slightly more interesting site is searchme.  This enable people to browse through a stack of images of webpages, giving a quick preview of each one.  I like the idea here, but I think that the user experience is rather clunky when switching between viewing the picture of the webpage and viewing the page in a browser.  The search results are also pretty underwhelming .

Pixsta is a nice product which allows companies to advertise their product in a visual product search engine.  there is a good idea here somewhere, but at the moment not enough information is rally given about the product to bring the experience alive.

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Interview with CMYPitch CEO Emmett Kilduff

Sunday, January 11th, 2009

I have done an interview with the Emmett Kilduff, CEO of CMYPitch, a website which allows small businesses to access funding, mentoring and advice.  I am interested in this idea as I know how hard it is for small businesses to get off the ground, especially regarding raising finance

TPG: What is the elevator pitch for CMP.

EK: cmypitch.com provides online services and networking for UK small businesses. Our video-based website has five distinct business communities for anyone starting, running, growing or selling a business. With a directory of 71,000 service providers to small and growing businesses, as well as a dedicated “Entrepreneur TV” channel featuring exclusive interviews with hugely successful business leaders, cmypitch.com provides a platform to help entrepreneurs succeed.

TPG: Can you give us some background on the company and the idea.

EK: It launched in June 2008 and responds directly to both Labour and Conservative Party commitments to providing a national web-based support service that would increase small business access to finance, mentoring and advice. cmypitch is the only website for small companies and entrepreneurs fully utilising the power of video and user-generated content to bring business to life.

TPG: How does CMP differentiate itself from other business social networks such as linked in.

EK: Linkedin is aimed at people in medium and large companies. We are specifically aimed at UK small businesses.

TPG: Do you think that CMP is going to make it easier for small businesses to get funding.  Will people be reluctant to post their ideas up on the web?

EK:Yes. Small businesses can pitch to individual angels, angel networks, seed funds, venture capital firms, venture capital trusts all in one place, for free. By this time next year we will have one of the largest investor networks in the world. The pitches are only viewed by self-certified investors i.e. they are not viewed by the British public, therefore people are happy to post their pitches on our site.

TPG: How does the site make money?

EK: The site is free for entrepreneurs and investors to use. We make our money from service providers by B2B lead generation. We bring together in one place all the services small businesses need (see http://cmypitch.com/find-an-advisor). Each time a small business seeks a service via our site we make money.

TPG: What are your plans for the future?

EK: In the short term our plans are to make cmypitch.com the best website in the UK that provides online services and networking to small businesses. In early next year we will have some very exciting announcements that will help small businesses. In the medium term we have plans to launch in several other countries.

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Free Shopping Comparison Sites

Sunday, December 14th, 2008

I have been doing some investigation into shopping comparison sites and to my surprise, Google Product search is not the only one that is free.  A very unscientific survery of Google search results suggests that that these free shopping comparison sites appear in the natural search frequently, and so are worth exploring

So, dear reader, here is a round up of free shopping comparison and simlar sites.

Shopwiki is shopping comparison engine which combines web crawling with consumer reviews.  To get included, a retailer simply needs to submit their shop for crawling.  They can then create a merchant profile if they wish.  

Results from shopwiki seem to appear frequently in the natural search results.  Although Shopwiki will tell the merchant how many of their products have been indexed, unhelpfully they do not say which ones.  They offer a PPC scheme to promote listed items, but without knowing which items are listed, this does not seem much use.

Shopmania runs a two tier scheme with free standard listings and a PPC program for premium listings.  Listing is achieve via a feed file.

Le Guide run shopping portals pricesavvy.co.uk, Gooster and antag.co.uk and submission of products is free via a feedfile.

thefind.com is a US based shopping search engine where sites can be submitted for crawling.  

Mydeco is a shopping portal for design lead products, mainly furniture, but some other homewares too.  Inclusion is free, but partners much go through a selection process.

Kaboodle is a social shopping site which appears occaisionally in the search results.  Whilst not a shopping comparison site as such, its inventory of consumer submitted products allows products to compare products from different retailers

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Voucher Sites Explored

Friday, December 12th, 2008

I have been experimenting with submitting vouchers to voucher sites in order to drive traffic to Hello Baby.

Most site it seems require the retailer to pay to be included.  These sites however do have a code submission form:

If you are feeling naughty voucher codes can also be posted on the forums of sites like www.myvouchercodes.co.uk or www.moneysavingexpert.com.  The etiquette for retailer posting their own voucher codes I find a bit strange.  On some sites it is frowned upon for retailer to post their own codes but OK for consumers to do it.  The effect is the same n’est pas?  
Anyway, I am not sure posting discount codes only works for major retailers, or perhaps I just did it all wrong, but we got pretty much zero traffic from submitting our voucher codes. 
I don’t know whether these voucher codes 

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Make better Purchasing Decisions with Marketplace Data

Saturday, October 4th, 2008

Deciding what products to sell online can sometimes feel like a stab in the dark.  Sellers not only have to make strategic decisions about the categories of product they wish to stock but also have the time consuming task of selecting individual product to purchase from a almost endless selection.  Broad sweeping marketplace data, dealing with a specific market such as baby products is helpful for making high level decisions but no help in deciding whether to purchase Fisher Price of Infantino activity mats.

Market research agencies collate and publish reports on consumer trends. However, the cost of this data is out of the price range of all but the largest retailers. Fortunately, there are some free or keenly priced sources of data which the resourceful seller can use to inform their purchasing decisions.

eBay Marketplace Data

eBay is in many ways a barometer of consumer demand.  Analysing the products being traded on eBay can give a good indication of popular brands, products and consumer trends.   Anyone with an eBay account has free access to the completed item search which, for a given search, shows a list items which have been bought and sold over the last 2 weeks.

The completed items search is only of limited use as the data is unstructured.  However, eBay makes historical data from its marketplace available through third party provides such as terapeak.  Using a tool like terapeak to query past eBay sales data gives not only a filterable list of listing but will also provide statistics such as the average selling price and quality of sold and unsold listing.  If a seller wishes to research a particular item, they can enter the product name into terapeak and learn how many units have been sold, the average selling price and other interesting data such as the time of sale and the sellers.

Unfortunately, there are limits on the usefulness of eBay data.  Whilst overall eBay is a huge marketplace, demand on eBay can be limited for specific products and therefore not representative of market potential.  There is also no way of ensuring that all the products returned in a search are exactly the same, for example many will be second hand.

Prices on eBay can also be misleading as the transparency of the eBay marketplace and its reputation as a place to secure bargains means that prices are lower on eBay than on the web in general.

Google Search Volume Data

The leading search engine Google has recently made its search volume data (i.e. the number of searches for specific phrases) available through its keyword tool.  The Google keyword tool allows users to see the search volume for the specific keyphrases and also generates volume data for similar keywords.

Search volume data is useful in two ways.  Firstly, the absolute volume of searches shows whether there is an interest in the market for a brand or a product.  Sellers should investigate both search volumes for brand names and individual products to gage the popularity of a brand and it products.

Secondly, by comparing the data for different brands can be used to make relative comparisons between the popularity of products.

amazon Best Sellers

For each of its sales categories amazon provides a bestsellers list (e.g. http://www.amazon.com/gp/bestsellers/baby-products for baby products), listing the products in order of their sales.  It also provides list of movers and shakers (products rising in popularity), most gifted (product orders as gifts) and most wished for (added to amazon wish lists).

Whilst this data does not provide data on volume or prices, it does provide inspiration for new products to investigate, perhaps using eBay or Google Data.

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Launch of Vendlab – Internet Marketing Agency

Sunday, September 7th, 2008

(London, UK) Vendlab, an Internet marketing agency specialising in Search Engine Optimisation and Google Adwords was has been launched in East London, UK. Vendlab enables companies to harness the power of Internet marketing services such as Google, amazon and eBay to promote their business and boost online sales.

Arguably, the Internet is the greatest marketing tool ever created. However, a recent survey by Barclays Bank found that two thirds of companies miss out on the opportunities it brings because they do not offer their products or services online. “The Internet is a cost effective and efficient way of reaching customers” says Trevor Ginn, Vendlab’s managing director. “However many businesses do not have the expertise to use Internet marketing effectively. At Vendlab we help companies get more visitors to their website and turn those visitors into customers”.

Vendlab specialises in Search Engine Optimisation, the process of improving traffic through Google’s free search service, and Google Adwords, Google’s paid advertising programme. “Our Goal is to improve the Google search performance of our clients in a cost effective and sustainable manner” says Mr Ginn. “Driving traffic through Search Engine Optimisation is the number one opportunity for businesses today, and any business which cannot be found on Google is loosing out to those which can”. Industry figures show that the volume of online searches is growing by 30% year on year and 50% of Internet purchases start with an Internet search.

As well as Search Engine Optimisation, Vendlab also helps businesses develop multi-channel Internet marketing strategies using Internet marketing channels such as eBay, amazon, blogging and social networks. By providing the full range of Internet marketing services, Vendlab enables its clients to reach a broad range of online customers.

Vendlab differentiates itself from its competitors by running its own eCommerce businesses as well as providing consulting. This hands-on experience enables them to remain cutting edge and provide valuable insights to their clients.

About Vendlab – Internet Marketing Agency

Vendlab is an in Internet marketing agency based in the Old Truman Brewery on Brick Lane, East London. Founded by Trevor Ginn, an eCommerce professional with 10 years Internet experience, Vendlab specialises in Search Engine Optimisation and Google Adwords. Vendlab works with both small and large businesses to enable them to improve their Internet marketing and boost sales.

For more details visit www.vendlab.com

Press Contact Details
Trevor Ginn, Managing Director, Vendlab

Trevor@vendlab.com

020 81444335

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Running a business without Microsoft

Tuesday, April 1st, 2008

Leading from my last post about using skype to run phones, it seems to me as if these days business infrastructure can be almost entirely run on open source or free products.  I am quite tempted to give these options a go, but I do use a lot of software and services which are only available to windows…..

Operating system

 

Ubuntu, is user friendly version of Linux, an open source operating system.  I reckon that using this would be fine as long as the user had limited software requirements (i.e. they did not need any software only available for windows)

Office


Open office (and for that matter Google Docs) provides functionality to cover about 99% of office functions such as spreadsheet and word processor. I think that using Open Office would be sufficient for the needs of any worker who only needed to communicate within the company, as outside the company their could be compatibility problems with MS office users.

Email and Calendar


Instead of using microsoft exchange, it would be possible to use Gmail and Google Calendar.  Google in fact has a service called apps for you domain which offers enterprise services at a fraction of the cost of building an infrastrure using MS products.

I think the Gmail is great as it allows POP mail to be received into the gmail client, giving a single online email store.

Phones

 

As mentioned in a previous post, Skype can be used to build a phone system of sorts.
 

Are there any businesses out there that have gone entirely open source?

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eDirectory – Is it any good?

Thursday, February 21st, 2008

 

 I was recently asked by a client whether they should sell thorough eDirectory.  eDirectory is a fixed price marketplace which sells across a range of different categories ranging from electronics to flowers.  The system is similar to amazon marketplace in that seller submits details of their products and the whole selling process takes place on the eDirectory site.

I don’t really know what to make of eDirectory.  On the plus side it has an Alexa rank of 21,000 which would seem to indicate that it gets around 10,000 unique visitors a day and is also a PR of 5.  What does slightly worry me about it is that it has such a low profile, I have never seen any offline or online advertising.  Apparently they charge £1000 to sign up for the marketplace which also concerns me as they as this is not a model used by the top marketplaces.  Perhaps they are good at selling their service but not delivering much value after that?  Commission is 8%.

Does anyone have any experiences to share?

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Offering alternative payment methods boost conversion rates

Sunday, November 11th, 2007

I read an interesting article in the ecommerceguide.com about how offering alterative methods of payment such as cash and cheques can boost conversion.

Nearly 40 percent of offline purchases are made with checks or cash, and so it makes sense to still offer these at the checkout, either on eBay or your own website.  And the lack of such an option online can lead to lost sales.

For eCommerce sites, the alternative payment methods also include PayPal, which is pretty much the standard on eBay.  In the article Jim Hunt from PayPal noted that:

  • Non credit card methods are quicker to use, too.  Many people shop online at work, and when the boss suddenly strolls into the neighborhood, plastic is painfully slow.
  • Adding just one or two alternative payment options can increase conversion rates 63 percent, he said. Three or four payment methods can push conversion rates to 72 percent.
  • By offering only credit cards as a route to checkout, 5 percent to 10 percent of potential U.S. buyers turn away

 

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Swapping sites – Why bother?

Tuesday, August 21st, 2007

 
 

On my travels around the internet I have come across several swapping websites.  A new one called youSwop has been launched recently.  Other sites are listed here.

Considering the development of money is one of the greatest events in the history of mankind, enabling goods and people to travel freely, I cannot help but think that this is a slightly backwards step!   I can imagine that most of the stuff on these website are things that people really don’t want i.e. rubbish, any good stuff will go on eBay for exchangable elecronic pounds which I find useful in satisifying my consumer needs.  In short, I don’t think that these sites will be challenging the eBay or the classified sites at any point soon.

It is also a bit of a mystery to me how these sites expect to make any money.  Advertising perhaps?

I find a good service for getting rid of stuff which is not worth selling is freecycle.

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