Comments on: Auctioning4u/Clockworx RIP

By: Operate online shops on different niche markets

Operate online shops on different niche markets — Tue, 10 Feb 2009 05:03:17 +0000

I see the death of A4U be a victim of the squeezed profit margin in online selling. The gross margin out of product cost just could not afford too many layer of stakeholders be involved. Operating out of insufficient profit, A4U collapsed from imcompetent customer service and then shrinking franchisee development.

On thin margin a business typically needs to go on large volume. However if a franchisee grows to have large volume business they no longer need a franchisor. This is an intrinsic dead loop to consider when one wants to grow an online selling business through franchising.

By: Gary

Gary — Mon, 17 Mar 2008 20:48:20 +0000

I also used to work for Auctioning4u, however it was for only a shot period as I realised very shortly in my employment that I had just hopped onto a sinking ship, and things were not going to last long – Unless they had some serious funding, or listing on eBay became so hard that the everyday ‘Jo-Blogs’ cannot do it for them self.

By: Gareth

Gareth — Tue, 19 Feb 2008 11:40:53 +0000

People there is hope, my item from their sister site just turned up after 3.5 weeks but it is here so they are still trying yipee.

By: Gareth

Gareth — Tue, 19 Feb 2008 08:35:52 +0000

Raddersgo your “my eBay” won find the item not received on the right scroll down panel start to file a dipute with eBay and they will link you to PayPal, just follow the easy steps and wait and wait and wait. Then give up.

By: Anthony

Anthony — Mon, 18 Feb 2008 14:51:01 +0000

SHOE’S ON THE OTHER FOOT.

I originally had a problem contacting (still have actually) clocktronix/auction4u through any method and raised 2 complaints through PayPal and eBay, both whom I have to say were quite efficient in their replies (and actions in the case of PayPal). Just to update, I recieved MY monitor after 12/13 days and PayPal refunded their monies on day 16. PayPal must have emailed them to inform them of refund but seeing how they don’t reply PayPal issued me a refund.

I emailed them today with details of the refund and how they wish me to “refund” them. I aint holding my breath…..lol.

In reply to the submitter who was asking about contacting them, I read somewhere else how someone had actually visited the warehouse in north london…if I come across again that, I will post here.

good luck.

By: Radders

Radders — Wed, 13 Feb 2008 22:19:05 +0000

So how do i put in a claim – via PayPal?

By: Kevin

Kevin — Mon, 11 Feb 2008 09:18:53 +0000

OK, lets really see if eBay and PayPal will help with the buyers who have been ripped off by this Company who were still selling when they are in administration. Very bad that eBay have let any Company still deal on their site after this problem. I could be very true that eBay and PayPal are only interested in their fees from Auctioning4u/Clockworx who have made a lot of sales. Will be intesting to see if any buyer is able to get their money back from PayPal.

By: Antony Miller

Antony Miller — Sun, 10 Feb 2008 22:28:16 +0000

It’s a long way for me to go to be told they cant do anything im going to give it a couple of days then i might go down if anyone else has anyluck going down there let us know.

im keeping my eye on the feedback more and more negatives keep cropping up , but i have seen some positive from people who have bought since the admin’s came in.

fingers crossed for everyone.

good luck

By: Patrik

Patrik — Sat, 09 Feb 2008 16:06:12 +0000

Hi, I went to the warehouse in North Acton yesterday.. after 10 days without receive any emails or call about my laptop bought on eBay, guess what… the receptionist (Agata) said that my laptop had been relisted since I open a dispute on PayPal for not receiving the item.
They did not even issue the refund as the guy in charge of PayPal was not there but it would be eventually issued in the afternoon, well not a refund or a call back from them.
I decided to escalate the claim to PayPal’s staff hopefully to get the payment refunded as soon as possible.
This is the address of the main warehouse 5-7 Park Royal road, Park Royal, North Acton, W3 6XA, 0208 896 3844.
Consider the telephone contact useless as they will never call u back or answer the phone.
My advice is if you got a chance pop in and try to sort the problem directly with someone there.
Good luck people.

By: Jason

Jason — Fri, 08 Feb 2008 21:52:06 +0000

Hi all, does anyone know the address of the warehouses in London and North Acton? I have a sofa to collect which i have paid for days ago but no reply to any emails. Any help??